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26. A balanced scorecard typically includes all of the following, EXCEPT: A) Financial measures B) Environment improvement measures C) Customer satisfaction measures D) Intemal processes measures E) Innovation measures 27. Which of the following statements is TRUE: A) The return on investment can be obtained by multiplying return on equity times asset turnover. B) In the long run, the best profitability number for deciding the impact of discontinuing a segment is segment income after subtracting allocated common segment costs. C) Transfer pricing is a system used only in assigning a price to a product or service transferred between two profit centers within a company. D) In a segment report, the profit number immediately after subtracting segment direct fixed costs is called the segment contribution margin. E) In the short run. the heet profitability number for deciding the impact of discontinuing a segment is segment income alier allocated corporate headquarters costs and income taxes. 28. A responsibility center where the manager can control both revenues and expense level is referred to as: a. Investment center b. Cost center. c. Profit center. d. Revenue center. e. Asset center. 29. What is a transfer price? a. The amount charged for a product or service that one division provides another. b. The amount charged for goods and services offered to the government. c. An amount charged to cover the costs associated with import/export taxes. d. The amount charged the final consumer to cover all costs incurred along the value chain. e. The cost of transferring from one project to another. 30. Which of the following is a legitimate disadvantage of a 100%-of-variable-cost transfer pricing? a. This price will not allow the selling division to make a long-run profit. b. This price will discourage the purchasing division from buying internally. c. At this price, if the selling division does not have excess capacity, the selling division will not wish to sell anything to the outside market. d. If the selling division has excess capacity, this transfer price will often lead the purchasing division to act inconsistently with corporate goals