Aloha Ingila, thanks for sharing. Yes, companies do have different levels of pay which is okay and can provide incentive for employees. When I worked in a call center, we had level 1, level 2, and level 3 pay structures for our employees in benefits. It worked out great for them before productivity goals were based on customer satisfaction. Not only did the employees work harder than before, but productivity and customer service were increased, and collaboration and teamwork got stronger. When you roll out information, it is important that effective and efficient communication takes place as people want to know what is going on and why. They also want to know the purpose of the change. Thoughts