Alongside with the development of technology on smartphones, large companies are starting to build applications on smartphones so that customers can easily access their services through the grip of their hands. HiCars is not yet available in the form of a smartphone application, so every time customers want to view the car catalog, they have to go through the website and if they want to order they have to switch applications via WhatsApp. This is a problem because users do not like to carry out a complicated transaction process, so sometimes they decide to use the services of other companies. However, this can also be an opportunity for HiCars if it wants to increase its reach to customers and company revenues. By creating a smartphone application that is easy to use, users will more often use HiCars services because it makes car rental transactions easier. You are assigned as a project manager to manage this essential project for the survival of the business with MOV:

1000 rent orders made by using the application in the first three months of the launch, 50% car- rents made in every available HiCars region, and 50% car-owners registered remain using the service for at least one year

Question :

1. As a project manager you must perform quality planning for the project to ensure appropriate quality standard and quality control activities take place. Develop and describe measurements that can be used to monitor the quality of your project: A. Quality metrics B. Verification C. Validation and, D. Quality control measures. You must provide 2 measurements for each item.
2. What type of leadership is most suitable for the HiCars? Provide clear and complete reasons to support your answer.