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ALPHA INTERNATIONAL St. Lawrence ACADEMY College Case Scenario Team member: Kevin You have a meeting with a team member, Kevin, this afternoon. He has Situation:

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ALPHA INTERNATIONAL St. Lawrence ACADEMY College Case Scenario Team member: Kevin You have a meeting with a team member, Kevin, this afternoon. He has Situation: Has been behind in his project work and n missed two major deadlines on the project he is working on, and you need delay in the project. to discuss that with him. Consider each step of Guided Self Discovery. List sor Kevin's task is to create customer training material for a new product that encourage reflection. is being introduced. According to the project plan, it is his responsibility to complete the material in several phases. You are excited that your Questions I Can Ask: department is part of the launch of this innovative new product. Kevin met his responsibilities for the first phase. He was not, however, prepared at the agreed upon deadline for the second phase, although he OBSERVATION had all the input he needed to complete his part of the project on time. He did not have to admit that he was unprepared because the project was delayed by another group - but you know that his work was not done. He did complete his material in time for the revised deadline. The deadline for the third phase of Kevin's work was last week, and it passed without his submission. This time everyone else on the team was ready so he had to let them know that he did not meet his commitments. Questions | Can Ask: Because of this, the project was delayed by one week. He says he will have his work completed by then. You feel that your team should never hold up a project. You want to AGREEMENT ensure that Kevin understands how serious this is to you. You do not want it to happen again at the next deadline in two months. Kevin is an experienced team member in whom you have a high degree of confidence. He is usually highly motivated to do a good job. You want the meeting to be positive. In providing feedback, you want Kevin to see for himself the impact that his behaviour is having on the project. estigate

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