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Alternative Dispute Resolution (ADR) is when two or more parties agree to resolve a dispute by foregoing litigation. This includes mediation, negotiation, and arbitration.After an

Alternative Dispute Resolution (ADR) is when two or more parties agree to resolve a dispute by foregoing litigation. This includes mediation, negotiation, and arbitration.After an internal investigation concluded that there was a temporary service outage, as general counselor for eHarbour, I would recommend negotiation to resolve this issue. $5,000 is reasonable if it can be determined that he was leading the regatta but $100,000 is extreme and based on a hypothetical of him potentially winning the race, as well as the other competitors. Winning was not a guarantee. Negotiating would be the better option as we hope to prevent from tying this up in the courts and risking lost sales from bad publicity. We can reach a favorable outcome and keep it confidential. If we are unable to reach an agreement and come to an impasse, we can discuss other forms of ADR.

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