67.Which level of the capability maturity model best describes each of the following business processes?
a. After consulting the company procedures manual and her supervisor for guidance, Lindsay developed a more detailed description of the invoice payment process.
b. After developing a rigorous description of the purchase order process, Joe set a goal of processing each one in no more than one day.
c. After figuring out the best way to process purchase orders, Joe developed a schedule indicating what tasks he should complete each day. He did not share the schedule or the process with anyone else.
d. Although CPK Corporation had a process for paying vendor invoices, Lindsay thought it didn't work well. So, she used her own system without telling her supervisor or co-workers.
e. Employees of the purchasing department all attended a seminar on how to make the purchasing department more efficient and effective.

68.Consider the business processes described below. For each one, indicate which level of the capability maturity model most clearly applies. Circle the phrase that led you to your choice.
a. Joe tried various ways to process purchase orders to see which one would work best.
b. Marie, an independent consultant, was trying to develop a better way for her client to monitor inventory. She interviewed several employees and looked at the company's historical records for guidance.
c. Mark led monthly discussion groups focused on how to improve various business processes throughout the company.
d. Mark prepared a list of common documents used in his job as an accounts receivable clerk; the list also indicated how many copies of each document were normally required. Mark kept the list in his desk.
e. The CEO of Marie's client explained to her that the new inventory monitoring system could cost no more than $500 per month to use.