Although the balanced scorecard approach to measuring and ultimately improving performance was intended originally for organizations, it has proved to be more dynamic and flexible than even the authors anticipated. Adopters of the scorecard have found

Question $7$ options:

a$)$

that it becomes the centralized framework of controlling the implementation of a strategy with the support of policy.

b$)$

that it completes the process of establishing strategy as a framework to execute over time.

c$)$

that it converts a strategy to an action plan to implement as long as management and leadership is in place.

d$)$

that it supplies a framework for coordinating and implementing a variety of management process at all levels of the organization.

e$)$

that it depends on whether managers and leaders are competent enough to understand the theory, let alone implement it$.$