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Although the United States maintains strict laws around product quality, particularly in the auto industry, not all countries do the same. Many countries do not

Although the United States maintains strict laws around product quality, particularly in the auto industry, not all countries do the same. Many countries do not have consistent standards that regulate how products are manufactured, and services are delivered to protect the consumer.

Global industry leaders need to have a broad understanding of government regulations and their impact on company quality standards.

  • Conduct research and discuss how regulation impacts the electric car industry's quality control standards of performance.
  • Is there any evidence of TQM methods being used? Explain.
  • Provide a present-day synopsis and a 5-year forecast based on projected government regulations.
  • Choose one specific company, outside the auto industry, and discuss their performance control standards.
  • Compare and contrast the auto industry with your chosen industry example. How are they similar or different?
  • Research the website of Interface, Inc. and determine how this environmentally-friendly industrial carpet tile leader measures quality and whether they use the feedback control model in Chapter 19 (Daft, 2021, Exhibit 19-1). Explain.

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