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Although we rarely can be certain of any conclusion concerning such a complex issue, some conclusions are sufficiently justified by expert consensus and sound research
Although we rarely can be certain of any conclusion concerning such a complex issue, some conclusions are sufficiently justified by expert consensus and sound research so that we should act on them in the face of some uncertainty.
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Service Management Operations, Strategy, Information Technology
Authors: James A Fitzsimmons, Mona J Fitzsimmons
6th Edition
0077228499, 9780077228491
