Amanda is the owner of CatsCaf located in Timmins, Ontario. In addition to the owner, CatsCaf employs 16 individuals (4 full-time (2 are managers) and 12 part-time). The caf serves coffee, tea, soups, sandwiches and desserts. It has a small eat-in area for roughly 30 patrons. Amanda has heard about corporate social responsibility and that it is important but she doesnt know much about it so she has come to you for advice.

1. Why is it important for CatsCaf to develop a definition of CSR? Why is it important for CatsCaf to develop a business case for CSR? 3. Who are CatsCafs key stakeholders? 4. Amanda would like to know what a CSR strategy is and why it is important. What do you tell her?