American Airlines Goals and Objectives: What do you think needs to be done to address each issue? I want you to determine what you would do to solve/address the issues. Examples might be related to more training of staff, more investment in equipment, greater use of specific types of technology, etc. Develop three goals and 2-3 SMART objectives for each goal. o Make 3-5 recommendations: These actions that you propose are what the organization should do to implement the goals and objectives and the steps that the organization needs to take