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American HR professionals who must decide how to modify their health insurance plans to comply with the Patient Protection and Affordable Care Act are facing

American HR professionals who must decide how to modify their health insurance plans to comply with the Patient Protection and Affordable Care Act are facing a problem that possesses all of the following characteristics except:

A. Decisions made by upper level management

B. Information is ambiguous or incomplete

C. Vague goals

D. Solution relying on procedures, rules, and policies

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