Amjad is an employee in Wataniyya company; he was recently appointed as a customer service employee. The company is preparing a study about employees' job satisfaction. However, his manager Dalal discovered that Amjad is the highest number of dissatisfaction in the company; he even has a negative core self-evaluation. He described himself as depressed and unable to deal with difficult situations. How can Dalal help Amjad? How can she change his self evaluation and improve his behavior and performance?