AMobility takes place using transport infrastructures of a fixed capacity, providing atransport supply. In several instances, transport demand is answered in the simplest means possible, notably by walking over a landscape that has received little or no modifications. However, in some cases, elaborate and expensive infrastructures and modes are required to provide mobility, such as for air transportation.In Malaysia also, the demand needs support by international trade to achieve customer satisfaction.Service characteristics define as 'The element in the service provider that needs to be fulfilled by all transport operators'

Elaborate (5) service characteristics in transportation.