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An accounting firm is using the balanced scorecard to improve the firm's effectiveness and efficiency. They have identified the following objectives: Increase profit per employee
An accounting firm is using the balanced scorecard to improve the firm's effectiveness and efficiency. They have identified the following objectives: Increase profit per employee Increase number of customer engagements Decrease accounting fees Keep associates current in accounting changes Which of these objectives best fits the customer perspective of the balanced scorecard? O Increase number of customer engagements. O Increase profit per employee. Decrease accounting fees. O Keep associates current in accounting changes
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