An administrator new to a 15-physician group practice identified a significant weakness in the group's information management capabilities. The administrator determined the best approach would be an assessment of the group's needs prioritized for a system selection project. Because some of the group's physicians had expressed a desire to acquire an EMR, they defined the scope of the system search project to include standard practice management needs of the system search project to include standard practice management needs (appointment scheduling, billing, and collections, and financial reporting) as well as clinical record-keeping functions expected to be found in an EMR. Suddenly the president of the clinic appeared in the administrative offices. He said a number of physicians were objecting to the EMR because they believed its use would require them to change the way they practiced medicine. What can the administrator do to address the physicians' concerns and move the system selection project forward