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An airline company is interested in improving customer satisfaction rate from the 57% currently claimed. The company sponsored a survey of 288 customers and found
An airline company is interested in improving customer satisfaction rate from the 57% currently claimed. The company sponsored a survey of 288 customers and found that 176 customers were satisfied.
What is the test statistic z?
What is the p-value?
Does sufficient evidence exist that the customer satisfaction rate is higher than the claim by the company at a significance level of = 0.01?
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