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An airline company is interested in improving customer satisfaction rate from the 74% currently claimed. The company sponsored a survey of 197 customers and found

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An airline company is interested in improving customer satisfaction rate from the 74% currently claimed. The company sponsored a survey of 197 customers and found that 154 customers were satised. Determine whether sufficient evidence exists that the customer satisfaction rate is higherthan the claim by the company. What is the test statistic z\"? Ex: 1.23 What is the pvalue'? Ex: 0.456 Does sufficient evidence exist that the customer satisfaction rate is different than the claim by the company at a significance level of o: = 0.01? No Yes

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