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An amusement park was recently inaugurated in a city in Florida. All the customers who visited the park during the first few days were sent
An amusement park was recently inaugurated in a city in Florida. All the customers who visited the park during the first few days were sent a feedback form via email to rate their overall satisfaction via four answer options: completely dissatisfied, dissatisfied, satisfied, or completely satisfied. This scale is an example of a(n) _____ measure. Group of answer choices attribute-specific disconfirmation unstructured direct, global open-ended
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