An architectural firm has three types of clients: "G" = "greenew"; "EC" = experienced with a complex project, and "ES" = experienced with a simple project. The process flow for these types of projects and the staffing of each of the stages are provided below in the diagram: G G G G Needs assessment: 2 planners Design: 5 architects Structural engineering: 2 engineers EC EC ES ES The processing times for the different types of jobs (in days) are listed in the following table. Processing time (days) Needs Design Engineering Demand (clients/day) 0.25 0.10 0.05 G EC ES 7 15 25 10 2 8 Instructions: Round "Implied utilization (%)" answers to 1 decimal place and "Actual and maximum flow rates" answers to 3 decimal places. (a) What is the implied utilization (%) of each resource? Needs % Design % Engineering % (b) What is the actual and maximum flow rates of each type of client through this process (clients per day)? Actual and Maximum Flow Rates G clients per day EC clients per day ES clients per day