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An automobile dealer is planning a new custom service center to repair theWith the new diagmicrocomputerbased engine controls in new-model cars.nostic equipment they are installing,
An automobile dealer is planning a new custom service center to repair theWith the new diagmicrocomputerbased engine controls in new-model cars.nostic equipment they are installing, each job should take about 75 minutes tocomplete. The dealer plans to operate the center 8 hours per day Preliminaryestimates suggest that about 5 customers will bring their cars for repair each dayTo analyze this situation, make the following assumptions: The customer arrivalsform a Poisson process, Fach job requires on average 75 minutes. We can ignorethe time that the service center is closed. ( That is, no arrivals occur during suchgaps, and we don't count them in the total response time.)
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