1. An automobile manufacturer assesses quality costs: Prevention $200,000, Appraisal $150,000, Internal failure $120,000, External failure $80,000.
   • Requirements:
     • Classify quality costs by cost category (prevention, appraisal, internal failure, external failure).
     • Calculate the cost of poor quality as a percentage of sales.
     • Prepare a quality cost analysis report.
     • Recommend strategies to reduce quality costs and improve overall product quality.
     • Discuss how effective quality cost management can enhance customer satisfaction and brand reputation.