An emergency room requires patients to first check in at a kiosk before placing the patient in a treatment room. There is only one kiosk and only one doctor on call. Patients take an average of 14 minutes to complete the kiosk check in and then 45 in the treatment room. Assume Poisson arrivals and exponential process times with the first station utilized 100%. The waiting area to get into the treatment area can only hold 4 patients. 1. What is the average number of applicants in the system, the throughput, and the average cycle time? 2. How much is reduced from the case where there is no limit on the number of applicants in the waiting area?

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