An essential element of an empowered and high-performance workplace is effective communication. One of the best ways to achieve effective communication is to recognize where most employees prefer to receive their information instead of where they actually got the information. Communication is a vital skill that leaders must develop to show the employees they lead and to inspire them with authenticity, transparency, and understanding. Communication is the real work of leadership. It is a fundamental element of how leaders accomplish their goals. One cannot become a great leader until one has mastered the art of being an exceptional communicator.

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Out of the 10 dimensions of effective communication, which two stood out as the most positive and why? Which two presented opportunities for improvement and why? Based on your results, develop a five-point plan for organizational communication.