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An insurance claims work area has five claims waiting for processing as follows: Job A: process time: 15 Due date: 26 Job B: process time:

An insurance claims work area has five claims waiting for processing as follows:

Job A: process time: 15 Due date: 26

Job B: process time: 21 Due date: 32

Job C: process time: 20 Due date: 35

Job D: process time: 10 Due date: 30

Job E: process time: 12 Due date: 23

Compute the average flow time, tardiness, and lateness for the following sequences: SPT sequence, EDD sequence, and sequence B-A-E-C-D

What sequencing rule do you recommend and why?

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