An interview in which the interviewer asks questions as the conversation flows and does not have a predetermined list of questions is called

Group of answer choices

structured interview

behavioral interview

directive interview

an unstructured interview

Flag question: Question 49Question 494 pts

The liability former employers may occur when they fail to offer a warning about a particularly severe problem with a past employee is called?

Group of answer choices

negligent referral

reverse discrimination

invalid supervision

negligent hiring

Flag question: Question 50Question 504 pts

Pat does not have the time to investigate an applicant, so does not do so and makes a job offer. The applicant (now employee) later commits a crime that Pat could have predicted if a background check had been completed. Pat's company may not be guilty of

Group of answer choices

reverse discrimination

negligent hiring

negligent referral

invalid hiring

Flag question: Question 51Question 514 pts

The orientation process

Group of answer choices

introduces employees to the organization and helps them understand the organizational culture and job expectations

determines who will be selected for the position in question

is how interviewers select the applicants who go forward in the hiring process

should be completed at regular intervals, such as every year

Flag question: Question 52Question 524 pts

Which is true of the orientation process

Group of answer choices

it should be a welcoming process for new employees

it helps employees start becoming acculturated to the company

it should not be limited to people in the HR department

all of these are true about the orientation process

Flag question: Question 53Question 534 pts

Which of these provides learners with the knowledge and skills needed for their present jobs?

Group of answer choices

behavioral modification

development

education

training

Flag question: Question 54Question 544 pts

Which of these provides learners with knowledge and skills they will be able to use in the long-term as they rise through the ranks of the organization?

Group of answer choices

behavioral modification

training

education

development

Flag question: Question 55Question 554 pts

Training and development

Group of answer choices

is a cyclical on-going process

should be completed only by HR personnel

can be completed during orientation so that it is not needed again

is not needed if the person joins the company with college education

Flag question: Question 56Question 564 pts

A method in which participants are required to respond to specific problems they may encounter in their jobs by acting out realworld situations or scenarios is referred to as

Group of answer choices

internships

interviews

role playing

classroom training

Flag question: Question 57Question 574 pts

Realism as a principle of training is characterized by

Group of answer choices

making the learning environment as close as possible to the working environment

setting standards for training

planning the type of response that you seek

using only approved training methods

Flag question: Question 58Question 584 pts

The principle of training which holds that the instructor must know the information to be taught is

Group of answer choices

response

subjects

motivation

objective

Flag question: Question 59Question 594 pts

This informal method permits an employee to learn job tasks by actually performing them called

Group of answer choices

role playing

on-the-job training

business games

classroom lecture

Flag question: Question 60Question 604 pts

Performance appraisals

Group of answer choices

can be used to determine raises

is necessary to identify training needs

should be completed on a regular basis

all of these are true about performance appraisal

Flag question: Question 61Question 614 pts

Setting goals and reviewing the extent to which employees met previous goals are part of

Group of answer choices

performance appraisal

worker development

career development

job analysis

Flag question: Question 62Question 624 pts

When a manager generalizes one positive performance feature or incident to all aspects of employee performance, he or she is guilty of

Group of answer choices

recent behavior bias

central tendency error

leniency

halo error

Flag question: Question 63Question 634 pts

The external group most opposed to performance appraisal systems has been

Group of answer choices

unions

government

trade associations

professional organizations

Flag question: Question 64Question 644 pts

Who has traditionally been the most common choice for evaluating performance?

Group of answer choices

immediate supervisor

subordinate

top management

peer group

Flag question: Question 65Question 654 pts

Quantitative methods of performance appraisal

Group of answer choices

are the least popular because they require managers to report about what really happens on the job

are the most popular because they allow managers to report about what really happens on the job

are the most subjective system because they only look at numbers

are the most objective system in that they rely on quantifiable measures of performance

Flag question: Question 66Question 664 pts

A grievance procedure system is important because

Group of answer choices

employees will not get evaluated and promoted fairly without them

arbitrators, mediators and ombudspersons will sue if they are not in place

managers require them as part of their performance appraisals

employees need a formal, systematic way to express complaints and seek resolutions

Flag question: Question 67Question 674 pts

Which is true about a demotion

Group of answer choices

it is a severe punishment that allows the employee to remain employed

it is a more severe action than a termination

it leads to a golden parachute

it is a more several action than a resignation

Flag question: Question 68Question 684 pts

As an executive, Pat is subject to this type of performance appraisal that includes input from multiple levels within the firm and external sources.

Group of answer choices

essay

bars

forced distribution

360-degree feedback evaluation

Flag question: Question 69Question 694 pts

Discipline should

Group of answer choices

have a teaching purpose

all of the above

be consistent from day to day

be consistent from person to person

Flag question: Question 70Question 704 pts

Which of the following represents direct financial compensation?

Group of answer choices

use of a company car

10 vacation days per year

2% commission on all sales over $100

preferred parking space

Flag question: Question 71Question 714 pts

Which of the following represents indirect financial compensation?

Group of answer choices

2% commission on all sales over $100

all of these are forms of indirect financial compensation

company paid medical insurance

$50,000 annual salary

Flag question: Question 72Question 724 pts

This form of equity is said to exist when an organization's employees are paid comparably to workers who perform similar jobs in other firms

Group of answer choices

team

external

internal

employee

Flag question: Question 73Question 734 pts

Which of the following are legally required benefits

Group of answer choices

unemployment insurance

worker's compensation

all of these are required

social security

Flag question: Question 74Question 744 pts

This term describes a certain number of days each year that employees can use for any purpose they deem necessary

Group of answer choices

vacation

part time

health time off

paid time off

Flag question: Question 75Question 754 pts

The current trend in executive compensation is

Group of answer choices

closed-end stock options

indexed stock options

performance-based pay

improved base pay

Flag question: Question 76Question 764 pts

Firms that pay below the average labor market price for jobs will likely

Group of answer choices

experience greater than average growth in employee satisfaction

have fewer grievances

experience a higher productivity level

have a higher turnover rate

Flag question: Question 77Question 774 pts

The average pay that most employers provide for a similar job in a particular area or industry is called

Group of answer choices

individual rate

market rate

pay leaders rate

pay followers rate

Flag question: Question 78Question 784 pts

Intangible rewards related to the job itself or the environment in which the person works are considered

Group of answer choices

sick pay

benefits

vacation

nonfinancial compensation

Flag question: Question 79Question 794 pts

This type of compensation policy is based on the concept that if the organization can attract high quality, productive employees it will actually have lower per unit labor costs

Group of answer choices

individual rate

market rate

pay leaders

pay followers

Flag question: Question 80Question 804 pts

A conscious effort to develop effective workgroups throughout the organization is referred to as

Group of answer choices

survey feedback

cooler talk

team building

job enrichment

Flag question: Question 81Question 814 pts

Job sharing

Group of answer choices

is available in virtual offices

allows people to work fewer days per week while still keeping a full time position

is a form of telecommuting

allows two people to share one full time position

Flag question: Question 82Question 824 pts

If a company has a virtual office, it probably

Group of answer choices

does all of these things

allows flextime

saves money by reducing the space needed to give workers a place to meet

allows telecommuting

Flag question: Question 83Question 834 pts

The Triple Bottom line includes

Group of answer choices

production as well as profit and people

profit as well as people and planet

planet as well as production and profit

people as well as planet and production

Flag question: Question 84Question 844 pts

Which of the following is true about Corporate Social Responsibility

Group of answer choices

It leads to a focus on people and the environment as well as company profit

It is why companies should act in an environmentally friendly manner

It is the obligation of the organization and managers to serve or protect the interests of others

All of the these are true about CSR

Flag question: Question 85Question 854 pts

A systematic assessment of a company's activities in terms of social impact is called

Group of answer choices

a social audit

an ethics audit

a social responsibility index

a managerial audit

Flag question: Question 86Question 864 pts

Everyone who has an interest in the company is called

Group of answer choices

a stockholder

a hodler

a stakeholder

an investor

Flag question: Question 87Question 874 pts

The concept of CSR

Group of answer choices

focuses exclusively on stockholders

means a company looks beyond the interests of stockholders to those of all stakeholders

focuses exclusively on all stakeholders except stockholders

is required by the Social Act of 2012

Flag question: Question 88Question 884 pts

Which of the following would be considered a stakeholder in a company

Group of answer choices

all of these are stakeholders

stockholders

employees

local residents

Flag question: Question 89Question 894 pts

An examination of the interrelationships among the organizations and other parts of society is

Group of answer choices

all of these

used in the yearly CSR index report to the government

called a social audit

is required by the Social Act of 2012

Flag question: Question 90Question 904 pts

When a corporation behaves as if it has a conscience, it is said to be

Group of answer choices

participative

unconscionable

charitable

socially responsible

Flag question: Question 91Question 914 pts

A virtual office

Group of answer choices

cannot be used unless all workers are telecommuters

provides workspaces that can be used by any employee who is on site

is primarily used in job sharing situations

means a company does not really exist

Flag question: Question 92Question 924 pts

Perks are special benefits provided by a firm for

Group of answer choices

professional employees

key executives

first-level supervisors

sales personnel

Flag question: Question 93Question 934 pts

Flextime allows

Group of answer choices

workers to adjust their hours to their own needs

two people to share a single full time job

retired people to come back to work

companies to get rid of workers who cannot work full time

Flag question: Question 94Question 944 pts

Payments that that entice workers to do their normal jobs, but do them faster, are known as

Group of answer choices

bongo bribes

grease payments

helpers

shockers

Flag question: Question 95Question 954 pts

Which of the following is true about compensation packages?

Group of answer choices

Financial compensation currently accounts for approximately 90% of the average worker's package

Pay, vacation and health insurance are legally required for all non-exempt workers

Benefits currently account for approximately 30% of the average worker's package

Pay, vacation and health insurance are legally required for all exempt workers

Flag question: Question 96Question 964 pts

This benefit usually represents the most expensive form of indirect financial compensation commonly provided to employees

Group of answer choices

Unemployment compensation

Health benefits

Employee services

Pet insurance

Flag question: Question 97Question 974 pts

This type of benefit plan is established by employers and allows employees to deposit a certain portion of their salary into an account (before paying income taxes) so they can use those funds for eligible expenses.

Group of answer choices

health contribution accounts

exclusive spending accounts

flexible contribution accounts

health savings account

Flag question: Question 98Question 984 pts

Pat's company sets aside a percentage of the firm's profits in account that is used to provide extra compensation for employees. This is called

Group of answer choices

Profit sharing

Piece work

Defined sharing

Team sharing

Flag question: Question 99Question 994 pts

This term describes a certain number of days each year that employees can use for any purpose they deem necessary

Group of answer choices

Paid time off

Siesta

Health time off

Anytime