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An M / M /3 system has an arrival rate of 16 customers per hour. Each server has a service rate of 12 customers per

AnM/M/3 system has an arrival rate of 16 customers per hour. Each server has a service rate of 12 customers per hour.

  1. What is the utilization factor for this system?(Round your answer to 3 decimal places.)
  2. If all servers are kept busy, how many services will be completed per hour?(Round your answer to the nearest whole number.)

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