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An OD practitioner sent out a survey to determine why employee engagement was so low at a small credit union. The data came back and
An OD practitioner sent out a survey to determine why employee engagement was so low at a small credit union. The data came back and confirmed the low-engagement, but many of the questions were unanswered. The consultant was surprised. What could s/he have done instead? a. S/he should have checked all the surveys to ensure all the questions were answered before they were turned in or made all the questions required on an electronic survey. b. S/he should have incentivized full-participation in the survey. c. S/he should have written the question several different ways so that she could trick participants into answering it d. S/he should have used a different method for data gathering
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