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An online retailer CEO wanted to find out whether there is a correlations between customer satisfaction and other factors such as delivery speed and buying

An online retailer CEO wanted to find out whether there is a correlations between customer satisfaction and other factors such as delivery speed and buying experience and more. The CEO asked the marketing team to investigate this matter. The team should, a. estimate the parameters to reach conclusions b. calculate the parameters to reach conclusions c. calculate the statistics to reach conclusions d. estimate the statistics to reach conclusions

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