An operations management paper of 1000-1500 words on a type of business that uses operations management topics and tools and whats required:

a. The type of the business

b. The phenomenon that you observed (or a manager discussing the topic)

c. How the phenomenon relates to operations management topics and its tools

d. A question for your colleague relative to the phenomenon presented and the material from class. (example: do you think that opening a second cashier would solve this business problem? How would this change affect productivity? How would it affect customer service?)