An operations manager emails their team each day to identify tasks that need to be completed, describe how tasks should be organized, and explain where tasks are organized on the manufacturing floor. Which situational leadership approach is being used by the operations manager?

Participating

Delegating

Telling

Selling

A retail manager for a department store hires associates with experience in purchasing, merchandising, and selling fashion accessories. Each associate manages their department as their own business, without requiring any approvals from the retail manager. Which situational leadership approach is being used by the retail manager?

Delegating

Participating

Telling

Selling