An organisations key success factors and core competencies are required to determine a successful strategy. According to Heizer et al. (2017), key success factors (KSFs) are those activities that are necessary for a firm to achieve its goals and core competencies are a set of skills, talents, and capabilities in which an organisation is particularly strong. Having recently been appointed Regional Director for a national supermarket chain, prepare a report for the Board of Directors on what KSFs and core competencies the organization would require to remain competitive in a very challenging market