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. An Urgent Care system conducted a survey of its facilities to determine overall customer satisfaction. The results from their 4 locations are shown below,
. An Urgent Care system conducted a survey of its facilities to determine overall customer satisfaction. The results from their 4 locations are shown below, and the scale of the survey was 0 - 100.
Southwest | West | East | North |
72 | 62 | 80 | 42 |
49 | 81 | 57 | 52 |
63 | 75 | 87 | 30 |
68 | 58 | 64 | 80 |
39 | 67 | 26 | 22 |
79 | 48 | 29 | 71 |
40 | 26 | 62 | 68 |
15 | 36 | 45 | 76 |
a. Write the null and alternate hypotheses for the study.
b. Conduct a one-way ANOVA on these data at = 0.05, and interpret the results in terms of
significance.
c. If reporting this to the executive staff of the organization, what would you report?
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