Analysing process documentation as part of process redesign can allow for the identification of:

Where paper items can be eliminated. Where unnecessary data collection can be removed. Where the same activity is performed multiple times. Where additional funding is required in the organisation. Options I and II only.

Options III and IV only.

Options I, II, and III only.

Options II and IV only

Which of the following options is/are NOT acceptable combinations duties in a sales process?

I. The sales clerk is in charge of approving a new customer and processing a new sales order.

II. The sales clerk is in charge of processing sales orders and maintaining the sales ledger.

III. The sales clerk is in charge of approving a new customer and approving the customer credit limits.

IV. The sales clerk is in charge of processing sales orders and changing unit prices within a certain limit.

V. The sales clerk is in charge of issuing customer credit and returns and handling cash refunds to customers.

Options III and V only.

Options III and I only.

Options I, II, and III only.

Options II and V only.

Which one of the following statements is NOT a common factor in determining the success of risk management?

The engagement and buy-in of top management to the importance and activities of risk management.

The availability of the technology to enable wide dissemination of risk management across all management levels and organisational units.

The frequency of management meetings to discuss strategic and operational performance.

The ownership of functional managers in day-to-day management of operational and strategic risks.

Which of the following options is correct with regards to risk response and control activities within ERM?

The key risk responses include - avoid, accept, reduce, and share risks. Risk responses should align with the organisations risk appetite. All risk responses should be subjected to a cost-benefit analysis. Risk responses are specific procedures that implement the chosen control activities. Options I, II, and IV only.

Options II and IV only.

Options I and III only.

Options I, II and III only.