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analysis Part 1 (300 words and visuals). You will be provided with an industry case study to apply theories and concepts discussed in Tasks 1,
analysis Part 1 (300 words and visuals). You will be provided with an industry case study to apply theories and concepts discussed in Tasks 1, 2, and 3, as well as apply theories learned in Topics 5, 6 and 7. The case study provides an opportunity to evaluate the application of key guest experience concepts covered in class in a real-life industry context. In this task, you will be required to: Apply the theatrical metaphor proposed by Pine and Gilmore (1999), and Hemmington (2007)
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