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analyze four jobs at Starbucks; two are from the retail operations side (the Barista and the Store Manager) and two are from the support centre

analyze four jobs at Starbucks; two are from the retail operations side (the Barista and the Store Manager) and two are from the support centre side (i.e. Regulatory Manager and Customer Service Manager). Identify and summarize the types of behaviours needed from each job and categorize each behaviour you identify as task, membership or organizational citizenship. Note: there may, and should, be some overlap in required behaviours of all four jobs.

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