Question
Analyze quality costs and implement total quality management (TQM) practices. Quality Cost Category Costs ($) Description Prevention Costs $100,000 Quality planning and training Appraisal Costs
Analyze quality costs and implement total quality management (TQM) practices.
Quality Cost Category | Costs ($) | Description |
Prevention Costs | $100,000 | Quality planning and training |
Appraisal Costs | $50,000 | Inspection and testing |
Internal Failure Costs | $30,000 | Scrap and rework |
External Failure Costs | $20,000 | Warranty claims and customer returns |
Requirements:
Calculate the total quality costs for the manufacturing process.
Classify quality costs into prevention, appraisal, internal failure, and external failure costs.
Recommend TQM practices to reduce quality costs and improve product quality.
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