Analyze the given sample and identify the traits of technical writing as observed within the document.

DATE: March 18, 2013 TO: Department Managers FROM: Safiyya Dev, Store Manager SUBJECT: Customer Service Excellence Nominations Please submit your nominations for the quarterly Customer Service Excellence Award by April 8. Help us identify great employees! Do you have an employee whom you feel fortunate to have in your department? Does this employee show a positive and professional attitude when helping customers? Do you get frequent comments about this person's friendliness and helpfulness? Now, you have an opportunity to give this employee the recognition he or she deserves! According to nominating criteria, nominees must ... demonstrate excellent customer service consistent with Variety Craft Supplies policies; have worked at Variety Craft Supplies for at least six months; work 20 or more hours per week; not have received the Customer Service Excellence Award within the last year; have a record clear of oral and written warnings for the last six months; and have no work absences within the last six months. The winner of the award will receive a framed certificate and a $100 check. A nominating form is attached. Please complete and return it to me by Monday, April 8. Thank you for your help in identifying and rewarding excellent customer service representatives