Analyze the Situation 6.3 Sandy Aznovario leased a corner space in a shopping center to operate Olde Style Buffet, an all-you-can-eat buffet geared toward senior citizens and families. The buffet was especially popular on weekends, and its best business was done on Sundays before and after people in the community normally attended church. Kathy Miley was the landlord for the shopping center. She and Mr. Aznovario signed a net net lease, clearly stating that maintenance and repair of the HVAC system would be the responsibility of the shopping center's commercial real estate company. On Easter Sunday, the buffet's busiest day of the year, the head cook reported to Mr. Aznovario that the overhead exhaust system in the kitchen was not working, and the kitchen was becoming unbearably hot, smoky, and humid. Mr. Aznovario called the landlord's leasing office and heard a recorded message stating the office was closed because of the Easter holiday. He then contacted Beatty's 24-hour Emergency HVAC Repair Service, which sent a representative, who examined the HVAC system and then replaced a broken fan belt on the rooftop exhaust fan. Mr. Aznovario submitted the bill from Beatty's, including a triple-time labor charge for holiday service, to Ms. Miley's company for payment. She refused to pay the bill, stating that Beatty's was not the authorized HVAC service company that she used nor did the lease specifically state that HVAC service would be provided on holidays. 1. Who is responsible for this bill? 2.What could have been done beforehand to keep this conflict from occurring