and demonstrate how that knowledge transfers to a variety of comparable systems and software packages. Employ model-building techniques to quantify problems or test solutions. 3. Critically analyze information flows in an organization and develop conceptual models of organizational relationships. Direction: Answer comprehensively the following questions below: N & MENT/S 1. Develop business rules to implement controls for the sales and collection process 2. Develop UML Class Diagrams for the sales and collection process of an organization