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Andre is communicating some difficult feedback from his supervisor to a member of his team, Edward. Andre knows that Edward tends to take things personally

Andre is communicating some difficult feedback from his supervisor to a member of his team, Edward. Andre knows that Edward tends to take things personally and doesn't internalize the feedback well. In order to make this feedback easier to take, Andre uses less harsh words and reduces the overall negativity of the message. Andre is engaging in what practice? Question 8 options: Reducing information overload Softening Filtering Buffering Actively communicating

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