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Angel Suarez is meeting with team members to hear their ideas on improving company benefits. Angel wants to be sure her team knows that she
Angel Suarez is meeting with team members to hear their ideas on improving company benefits. Angel wants to be sure her team knows that she hears what they're saying, especially when it comes to the cost of health care insurance. To communicate her intentions, Angel frequently provides quick summaries of team member thoughts, saying "here's what I think you're saying." Angel is engaging in ________. Question 51 options: A) active listening B) emotional expression C) filtering D) reflective listening E) encoding
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