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Angela wanted to remind her team that all sales should be physically documented, so she wrote an email to her team that said, On paper,
Angela wanted to remind her team that all sales should be physically documented, so she wrote an email to her team that said, "On paper, we need to record every sale." Many of her colleagues misunderstood, and believed Angela was saying that they didn't need to follow this policy in reality.
The next time Angela drafted an email, she was much more careful about __________.
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