Answer (A) True or (B) False 51. Non-Verbal Communication is used 60% of the time. 52. All Feedback is positive in communication. 53. Noise can be only what you hear. 54. The receiver is always responsible for the message. 55. Upward communication is always good for the staff in a organization. 56. There are 4 basic communication styles. 57. Social media allows users to create and share content. 58. Informal communication needs to be written in order to be impactful. 59. When communication flows along official paths in a organization that is bad. 60. Horizontal messages flow between the Supervisor and the staff below. 61. Ethics only applies to the individual, not to the organization. 62. A span of control means you are responsible for 20 to 100 people in the organization. 63. Division of Labor means who does what. 64. Chain of command means who reports to whom and how communication flows. 65. Traditional organizations are mainly upward, informal and not written. 66. Human relations organization is not concerned with social and psychological needs. 67. Human resources is based on peoples desire for a sense of accomplishment. 68. Systems/Contingency organizations contends there is no single best way. 69. Organizational Culture is defined as the patterns of beliefs and expectations shared. 70. The transformational organization is the oldest in the business world. 71. Mutual adjustment involves horizontal communication 72. Learning groups make a series of decisions to solve a problem. 73. Self-maintenance groups seek to inspire desirable attitudes and understanding. 74. Small-group involves a small number of people in face to face interaction. 75. Groupthink is a method for effective means of making decisions. 76. Listening is cognitive. 77. The Big Five personality factors are not considered important in successful teams. 78. Task functions must be performed to maintain interpersonal relationships. 79. Maintenance functions encourage, harmonize, relieve tension and gatekeep. 80. Storytelling, confessing, dominating, blocking is a part of dysfunctional behavior. 81. Leadership style has nothing to do with how you handle yourself and others. 82. Authoritarian leadership make decisions and use one-way communication. 83. Democratic leadership style make decisions without followers. 84. Laissez-faire leadership style engages the team to make work assignments. 85. Transformational leaders transform society with their visions. 86. Virtual teams meet face to face often and are in the same location. 87. Situational leadership style has one direct method for delegation. 88. Communication anxiety is never an obstacle to effective communication. 89. Situational anxiety is perfectly normal. 90. Trait anxiety needs no preparation. 91. Social media has no place in the business community. 92. Email is not important to use in a business, it is only for personal use. 93. Sexual harassment is a form of sex discrimination that violates Civil Rights. 94. The Me 2 movement has not impacted business leaders. 95. Nonverbal communication involves only how you look at a person. 96. Monochronic cultures take a laid back approach to time and consider relationships. 97. Polychronic cultures view time as a scarce resource that can be wasted or saved. 98. Listening is not effective for good leaders. 99. The sender is never responsible for the message. 100. Physical, psychological and physiological noise is never in a presentation.