Answer all questions

QUESTION 33 Motivation Is O the inward drive we have to get what we need O how you interpret the world around you O the mental position a consumer has about a product O how a person filters information expertise in certain areasQUESTION 35 An individual's disposition as other people see it is known as O personality O self-concept O ideal self psychographics O motivation QUESTION 36 A consumer's involves how one spends his/her time. motivation personality lifestyle self-concept personal goals QUESTION 37 Advertising meant to startle people to get their attention is while advertising that is not apparent to consumers is O selective advertising; selective retention selective retention; selective advertising subliminal advertising; shock advertising O shock advertising; subliminal advertising O overt advertising; subdued advertisingProblem 4 (10 points) (a) Pioneer Advertising purchased advertising supplies costing $40,000 on October 5. Assuming that it paid with cash, prepare the journal entry to record the purchase of the supplies, b) An inventory count at the close of business on October 31 reveals that $15,000 of the dvertising supplies are still on hand. Prepare the adjusting journal entry on October 31.if a. a. Most of the dissatisfied customers do not speak, but just vote by their feet. True ! False b. b. Involving a manager in recovery process results in insufficient recovery. True r False c. c. Early detection in service recovery is importants especially for the customers who do not complain. True r' False Open-ended Questions: 1. 1. Why is service recovery important? 1 2. Why restaurants are important in service failure studies