Answer each of the following questions below correctly as requested.

1. As owner and operator of Sis's Florist Shop, you close your shop on Sundays. You do, however, accept orders via your home telephone for flowers and plants to be picked up or delivered on Monday or later. Using the textbook as a guide for phone messages, compose a voice mail message to be left on your phone when you close the shop on Saturday evenings informing customers who call in as to how to reach you for ordering. 

2. Revise this sentence to reflect "you attitude": We're requesting that members call us at 1-800-555-1314 on weekdays from 9 a.m. to 5 p.m. Central Standard Time to confirm reservations.

 3. Compose a subject line for an email explaining that a customary end-of-year employee bonus will not be possible because of declining sales, with a justification of the decision that doesn't alarm recipients. (You are not writing the email itself, just the subject line.)

 4. One of your employees, Ren, led a department training effort with a ropes course at Camp Horizon that was a training success for your department. Using the textbook as a guide, compose a note of appreciation to him for the work he did, expressing what you see as the benefit to the staff participating in the course. Ropes courses typically help individuals learn to deal with limitations, work together collaboratively, and show how obstacles can be overcome. This is a formal message that will go in Ren's employee file, so be sure to include a heading, salutation, body, and closing.