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Answer each of the following questions in at least five (5) sentences. (2 items x 10 points) How can service management improve the quality of
Answer each of the following questions in at least five (5) sentences.(2 items x 10 points)
- How can service management improve the quality of product and services? Cite samples or scenarios.
- How can one change in a dimension of service management influence the other dimensions? Elaborate on your answer.
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