Answer questions below

2 Using your calculations from question 1 and the data in Tables 21.1 and 21.2, discuss the issues, including possible causes and effects, which these human resource data indicators raise for the human resource management decision making and planning in this business. (20 marks) 2.Case study: Using human resource data A small firm has the human resource data shown in product has been stable. Management has also been Tables 21.1 and 21.2. stable, although a new office manager was appointed Over the last few years, there have been few changes to the administration section two years ago - a in the operation of the business and the market for its 53-year-old who is related to the managing director. Table 21.1 Personnel data for a small firm, 2016-18 2016 2017 2018 Total output (units) 67.000 68.000 69,090 Average number of employees 100 98 96 Number of employees employed for 1 year or more SO 40 40 Number of employees leaving 10 15 20 Number of working days 250 250 250 Total number of days lost due to absence 500 520 735 Total sales turnover 6.7m 8.16m 8.66m Average labour costs per employee remained at 615,000 per annum for each of the three years Table 21.2 Personnel data for a small firm, by department, 2016-18 Marketing Production Administration Finance 2016 2017 2018 2016 2017 2018 2016 2017 2018 2016 2017 2018 Employees 20 20 20 62 60 58 10 10 10 8 8 8 Leavers 2 8 6 8 0 8 Absences 85 80 70 325 315 480 50 35 40 80 150 Age profile (20181 16-29 30-49 14 11 50- 45 Practice questions Using the data provided, calculate the c) Following measures of workforce effectiveness for each of the three years: ) Labour turnover (6 marks) b) Retention rates (6 marks) ) Labour productivity (6 marks) () Labour costs per unit 6 marks) 2) Employee costs as a percentage of turnover (6 marks) a) d) b) e)