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Answer the following questions in detail with examples as applicable: 1. You are an operations manager in a public hospital, and you have seven difficult

Answer the following questions in detail with examples as applicable:

1. You are an operations manager in a public hospital, and you have seven difficult people that you need to co- operate with. What strategies would you use? Give examples?

2. Why is emotional intelligence an important quality, to be a successful leader, especially in this current time (2023)?

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