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Answer the following questions Q1: What is the current level of this conflict? Briefly explain what it is. Q2: Does this situation have the potential

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Answer the following questions Q1: What is the current level of this conflict? Briefly explain what it is. Q2: Does this situation have the potential to escalate, threatening members? Why/why not? Q3: What actions do you need to take immediately? Q4: What style of communication do you use when taking these actio Q5: Other than what the other team member has been accused of, verbal signs tell you this conflict situation has been developing for Q6: What conflict resolution technique do you use when trying to why. Q7: What conflict resolution technique is not effective when trying to to the dispute? Explain why. Q8: You take the team members involved in the dispute to an empty why the situation occurred. List at least four questions you ask each person to gain an underst and underlying causes of the dispute. : What resources are available to you to help you manage this situat Q10: What resources could you have called on if the situation had escal physically threatening or even violent? Q11: The two team members make the following comments in response Team member 1 I ask him to do stuff and he just ignores me. He walks off and always watching me and the rest of the team like he's trying to wrong. And he's so slow. We always have to do extra jobs to cover done in time. He's been here long enough, he should know what to

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